Khelaghor Casino Terms & Conditions — The Complete Guide

Introduction

These Terms & Conditions form a legally binding agreement between khelaghor casino and all its users. By creating an account or playing games on the khelaghor casino website or mobile app, you confirm that you have read and agreed to these Terms & Conditions in full.

Khelaghor casino is an internationally licensed online gaming platform. We are committed to providing a safe, transparent, and entertaining environment for users in Bangladesh. These terms define your rights, responsibilities, and the scope of services offered by khelaghor casino.

Account Registration

To create an account at khelaghor casino, you must meet the following requirements:

• You must provide complete and accurate information at the time of registration — including your full name, date of birth, address, and phone number.
• Each person may hold only one account. Creating multiple accounts will result in permanent suspension of all associated accounts, and any funds held may be forfeited.
• You are responsible for keeping your account password confidential. Your account must not be shared with or used by anyone else.
• Any changes to your account details must be updated promptly.
• If false or misleading information is provided during registration, khelaghor casino reserves the right to close the account at any time.

Eligibility & Age Requirements

To use the services of khelaghor casino, you must meet the following eligibility criteria:

• You must be at least 18 years old. Account registration and gameplay are strictly prohibited for anyone under 18.
• You must not be located in any country or region where online gaming is prohibited by law.
• You must participate consciously and of your own free will. Joining due to any form of external pressure is not permitted.
• Anyone with a current or past gambling problem is strongly advised to voluntarily refrain from using khelaghor casino.

Khelaghor Casino may request a National ID or birth certificate for age verification at any time. Account activity may be restricted until verification is complete.

Payments & Transactions

Khelaghor Casino supports Bangladesh's most popular mobile banking services. The following are important payment rules to be aware of:

• Deposits and withdrawals must be made using the same payment method.
• Payments from third-party accounts will not be accepted. You must use your own account.
• If suspicious activity is detected on any transaction, khelaghor casino may place a hold on withdrawals until the investigation is complete.
• Once a withdrawal request has been submitted, it cannot be cancelled.
• If a deposit fails for any reason, please contact your bank and notify our support team with supporting proof.

Bonuses & Promotions

Khelaghor Casino regularly offers a variety of bonuses and promotions. Reading the relevant terms and conditions before using any bonus is mandatory:

• Wagering Requirement: Every bonus comes with a wagering requirement (typically 10x–30x). Winnings from a bonus cannot be withdrawn until that wagering amount has been completed.
• Processing Time: Bonuses are generally valid for 7–30 days. Any unused bonus will be automatically cancelled upon expiry.
• Single Use: Each promotion is available once per account.
• Game Restrictions: Some bonuses are only valid on specific games. Please refer to the eligible games listed in the bonus terms.
• Prohibited Misuse: If bonus arbitrage or any form of bonus abuse is detected, the bonus will be voided and the account may be suspended.

Khelaghor casino reserves the right to modify, cancel, or withdraw any promotion at any time. To view current offers, Bonus Page View.

Betting Rules

The following rules must be followed to participate in Sports Betting and casino games at Khelaghor Casino:

• Once a bet is confirmed, it cannot be changed or cancelled (except where a cash-out option is available).
• Khelaghor Casino reserves the right to void any bet placed with incorrect odds due to a technical error.
• Any bet identified as being linked to match-fixing or suspicious activity will be voided.
• In live betting, any bet placed on the basis of a delayed score update may be considered void.
• If a match is abandoned, postponed, or moved off its scheduled venue, the outcome will be determined in accordance with the applicable betting rules.

Security & KYC Verification

Khelaghor casino may request the following documents to verify a customer's identity (KYC):

• A clear copy of your National ID (NID) or passport.
• Bank statement or mobile banking history (for payment verification).
• Proof of current address (utility bill or any government-issued document).

Withdrawals exceeding ৳10,000 will not be processed until KYC verification is complete. This measure has been put in place for your security.

• If you notice any suspicious activity on your account, contact the support team immediately.
• Never share your password with anyone, and make sure to change it regularly.
• Khelaghor casino will never ask for your password via email or phone.

Responsible Gaming

Khelaghor casino is committed to responsible gaming. We want gaming to be a source of enjoyment in your life, not a source of problems. The following tools are available to help:

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can temporarily exclude yourself from the platform for a set period of time.
• Cooling-Off: You can take a temporary break ranging from 24 hours up to 30 days.
• Reality Check: You can set alerts to manage your gaming time.

If you experience any issues with gaming, please contact our support team. For more information, Responsible Gaming Page View.

Account Closure & Suspension

Khelaghor Casino may suspend or permanently close an account in the following circumstances:

• Any violation of these terms and conditions.
• False identity or fraudulent activity.
• Creating multiple accounts.
• Bonus abuse or collusion.
• Money laundering or suspicious financial activity.
• Rude or disrespectful behaviour toward other users or staff.

You may also request to close your account at any time. In such cases, you will be given the opportunity to withdraw your available balance beforehand.

Intellectual Property

The website, mobile app, logo, designs, content, software, and all other elements of khelaghor casino are protected under its intellectual property rights.

• Copying, modifying, or distributing any content without permission is strictly prohibited.
• Written permission from khelaghor casino is required before using its name or logo anywhere.
• Attempting to decompile, reverse-engineer, or hack the platform's software is strictly prohibited.

Limitation of Liability

Khelaghor Casino will not be liable in the following cases:

• If a game is interrupted due to loss of internet connection or a technical issue.
• Due to delays or failures on the part of a third-party payment provider.
• Circumstances beyond our control (force majeure) such as natural disasters or cyberattacks.
• If the account is compromised due to the user's own negligence or password sharing.

Khelaghor Casino is always committed to maintaining high service standards. However, the maximum compensation in any case will not exceed the total deposits made during that month.

Changes to Terms

Khelaghor casino reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via email or in-app notification.

Continuing to use the platform after any changes have been made constitutes acceptance of the updated terms. We recommend checking the terms page each time you log in.

Contact

If you have any questions or concerns regarding these Terms & Conditions, please get in touch with us:

• Email: support@khelaghorcasino.ws
• Live Chat: Log in to the platform and click the chat icon in the bottom-right corner.
• Support Hours: 24 hours a day, 7 days a week.